SpamAgent Frequently Asked Questions - FAQ
Here you will find common questions
about our SpamAgent Software.
1. Does SpamAgent work on all Windows versions?
2. What kinds of E-Mail accounts does SpamAgent work
with?
3. I installed SpamAgent, but I still get spam!
4. Does SpamAgent work with MS Exchange?
5. Where do I find my E-Mail account settings?
6. SpamAgent is filtering messages from my friends!
1. Does SpamAgent work on all Windows versions?
Yes, SpamAgent works on Windows 95/98/ME/NT/2000/XP.
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2. What kinds of E-Mail accounts
does SpamAgent work with?
SpamAgent works with POP3 e-mail accounts only. SpamAgent
will NOT work with AOL or MSN. It will not work with Hotmail, Yahoomail,
or other web-based e-mail.
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3. I installed SpamAgent, but I
still get spam!
Make sure you have SpamAgent properly configured for
your e-mail account, and that you actually have SpamAgent monitoring
your inbox (just installing it will not stop spam). Before checking
your email, use SpamAgent's 'check inbox now' feature to remove
spam. If you are on an always-on connection (like dsl or cable),
you can leave SpamAgent monitoring your e-mail accounts while you
do other meaningful activities.
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4. Does SpamAgent work with MS
Exchange server?
No, it does not.
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5. Where do I find my E-Mail account
settings?
This depends on what e-mail client you are using.
If you are using Outlook you can goto the TOOLS -> Accounts menu,
then double click your account in the Mail listing. Goto the Servers
tab to retrieve your POP3 email server and password.
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6. SpamAgent is filtering messages from my friends!
You can easily stop SpamAgent from doing this by adding
your friend's email address to the 'FRIENDS' Filters list. You can
also right click on any e-mail in SpamAgent's inbox and choose "Add
to Friends List".
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