NetVizor
Frequently Asked Questions
Here you will find common questions about our
NetVizor software.
1. Does NetVizor work on all Windows versions?
2. Can NetVizor monitor ALL users on my network from one location?
3. What if users use multiple machines during the day?
4. Some of my PC's are not showing up in the network list.
5. How do I install NetVizor over my network from one location?
6. The client is installed, but I cannot view it when I try accessing it?
7. Unwanted computers are showing up in the network list?
8. How do I generate daily activity reports?
1. Does NetVizor work on all Windows versions?
Yes, NetVizor works on Windows 95/98/ME/NT/2000/XP.
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2. Can NetVizor
monitor ALL users on my network from one location?
Yes, that is the
purpose of NetVizor. Once NetVizor is installed on each client on
your network, you can view each PC from your central log viewer on
your PC. As long as you are on the same subnet as the other PC's,
you can view them with no problem!
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3. What if users
use multiple machines during the day?
Not a problem.
NetVizor can be setup to log roving users as well. Please, to
NetVizor's documentation for setting this up - it is very simple to
do, and it allows you to view individual users, no matter what PC
they use on your network.
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4.
Some of my PC's are not showing up in the network list.
Make sure they are on the same subnet as the PC's you are trying to
view. Also make sure that file/print sharing is enabled on the PC
you are trying to view, as this is needed for the centralized viewer
to 'find' the PC's on your network.
You can also use the
"IP Configuration" feature to add IP's to the viewer
automatically.
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5.
How do I install NetVizor over my network from one location?
Please refer to
NetVizor's help documentation - this is explained in detail.
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6. The client is installed, but I cannot view it when I try
accessing it?
First, make sure the
client is running and is active(monitoring). You can verify this by
entering http://127.0.0.1 in your browser when you are on PC you are
trying to access. If it is indeed running, but you cannot view it
remotely through your browser then try setting a customized port for
it. (in the General settings in the client). You will need to access
the machine with http://IP:PORT. If this STILL does not work make
sure you do not have IIS running, as this has been known to conflict
with software, like NetVizor.
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7.
Unwanted computers are showing up in the network list.
You can disable the "Enumerate Network" feature in the
viewer options to stop NetVizor from auto-scanning your network.
After that you can configure the "IP Configuration" list
to have NetVizor scan and load only the computers you want.
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8.
How do I generate daily activity reports?
When logged in to a workstation through NetVizor's web interface
select "Reports Generator" from the actions list. From
there you can generate reports for all users (or a specific user) on
a specific date (or all dates). Once a report is generated you can
save each report for later viewing/printing.
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